Privacy Policy
Release Date：January 15, 2019
Effective Date：January 15, 2019
This Privacy Policy applies to the website and technical forum services provided by the Cocos community, including but not limited to products or services available on the computer side or mobile smart terminals.
If you have any questions, comments or suggestions, please contact us using the contact details below:
E-mail：support@cocos.com
Phone number：(+86) 0592-5915931
Fax number：(+86) 0592-5915931
This policy will help you understand the following：
2. How do we collect and use your personal information?
3. How do we use cookies and similar technologies?
4. How do we share, transfer, and publicly disclose your personal information?
5. How to save and protect your personal information
7. How do we deal with the personal information of minors?
8. How this policy is updated.
The Cocos community（hereinafter referred to as “our community” or “we”） attaches great importance to protect the personal information and privacy of users ("you"). We are fully aware of the importance of personal information to you, and we are committed to maintaining your trust in us. We will take corresponding security measures according to the requirements of laws and regulations, and abide by the following principles to protect your personal information: the principle of consistency of power and responsibility, the principle of clear purpose, the principle of choosing the same principle, the principle of openness and transparency, etc. We hope that this privacy policy (hereinafter referred to as "this policy" or "policy") can clearly introduce to you how we collect and use your personal information when using our products or services, and how we provide you access to correct, delete and protect such information.
[Note] Please read and confirm that you have fully understood the contents of this policy and made appropriate choices before using the services provided by us. Once you choose to use or continue to use our services, you agree to us. The policy deals with your personal information.
1.1 Cocos Community: refers to the official Cocos website (domain name is cocos.com).
1.2 Cocos Community Service Provider: refers to Cocos Community Technical Service Provider, Xiamen Yaji Software Co., Ltd.
1.3 Affiliated company: refers to any company, legal institution and the legal heirs of the above-mentioned company and legal institution that are controlled, controlled or under common control by one party. Control means (1) directly or indirectly holding more than half of the voting rights; or (2) directly or indirectly enjoying a majority of the distributable profits; or (3) directly or indirectly controlling the composition of more than half of the members of the board; or 4) Hold half or more of the registered capital directly or indirectly.
1.4 Personal Information: refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information.
1.5 Personal sensitive information: refers to personal information that may cause personal reputation, physical and mental health damage or discriminatory treatment, if it is leaked, illegally provided or abused, which may endanger the safety of people and property. In general, personal information of children under the age of 14 and private information of natural persons are sensitive information. For example, personal sensitive information includes personal property information, personal health physiological information, personal biometric information, personal identity information, network identity information, and the like.
1.6 Personal information deletion: refers to the behavior of removing personal information in the system involved in realizing daily business functions, so that it can not be retrieved and accessed.
2. How do we collect and use your personal information?
We will use the principles of legality, lawfulness, and necessity to collect and use your personal information for the purposes set out in this policy:
2.1 Help you become our member
In order to comply with legal and regulatory requirements and to provide you with more convenient membership services, you need to provide a mobile phone number, an email address, and create a username and password. If you only need to use basic services such as browsing, search, etc., you do not need to register as a member and provide the above information.
In the process of registering members, if you provide the following additional information to supplement your personal information, it will help us to provide you with more personalized membership services: your real name, gender, date of birth, identification information, your real avatar, company name, job information, contact address, etc. However, if you do not provide this information, it will not affect the basic browsing, search and other functions using Cocos Community Services.
2.2 Providing community services to you
(1) Information you provide when you use our services
● Information that you provide when you use our services. For example, the nickname, personal email address, mobile phone number, company name, etc. that you filled out when you registered with the Cocos community.
● Information that you upload when you use the service. For example, when you use the Cocos Community Service, upload your avatar, shared photos.
● Information you submit through our specific activities. For example, the survey activity you fill out when participating in our online events may include personal information such as your name, phone number, and home address. If you choose not to provide this type of information, it will not affect the basic functions of your use of Cocos Community Services.
By providing us with your personally sensitive information, you consent to our processing of your personal sensitive information for the purposes and methods described in this policy.
(2) Information that we automatically collect when you use the service
In order to provide you with page displays and search results that better suit your needs, identify account anomalies, report errors to you, etc., we collect and correlate information about how you use our products or services. The information includes location information, account information, identity information, device information, log information, network environment, etc., wherein the device and log information refers to:
● Device and log information
When you use the products or services we provide, we will automatically collect details of your use of our services and save them as relevant web logs, including but not limited to the posts and comments you browse and post, the images you upload, video information, your browser type, IP address, language used, the date and time of your visit, and the web page you requested.
Please note that separate device and log information, etc. is information that does not identify a particular real person. If we combine such non-personal information with other information to identify a particular natural person or use it in conjunction with personal information, such non-personal information will be treated as personal information during the combined use, except for your authorization. Or as otherwise provided by laws and regulations, we will anonymize and de-identify such personal information.
When you contact us, we may save your account number, phone number, address, email address, IP address, communication/call history and content, or other contact information you have left to contact you or help you solve the problem.
(3) Information obtained by ordering third-party products or services
If you choose to open and use third-party services provided by the community, you may be required to submit personal information (in some cases, including your account information, identity information, contact information, nicknames, comments) in order to protect your normal use of the third-party service. Content, etc., as well as personal explicit authorization to share information). You authorize us to provide this information to third parties who provide services to you within the necessary limits and to authorize us to obtain indirect information from third parties. If you refuse to collect such information, we will not be able to provide you with the features and services, but will not affect your use of the product or service infrastructure.
(4) Information collected through joint membership services
The community and our affiliate company Beijing Touch Technology Co., Ltd.'s CocoaChina community website (domain name cocoachina.com) launched a joint membership event, in order to facilitate us to provide you with membership in the community, when you use the CocoaChina community account and password When you log in to this community, you authorize us to obtain information about you from the CocoaChina community website.
2.3 Improve our products or services
In order to improve our products or services, and provide you with personalized information search and other technical services, we will be based on your browsing and search history, device information, location information, your browsing, search preferences, behavioral habits and other characteristics, based on Feature tags perform indirect crowd portraits and display and push information.
2.4 To provide you with security
To improve the security of your products and services provided by us and our affiliates and partners, protect the personal and property of you or other users or the public from being compromised, and better prevent phishing websites, fraud, network vulnerabilities, computer viruses, Network security, network intrusion and other security risks, more accurately identify violations of laws and regulations or the relevant protocol rules of this product, we may use or integrate your user information, behavior information, equipment information, related web logs and our affiliates, cooperation The partner obtains the information you authorize or share according to the law, comprehensively judges the status of your account and transaction risk, conducts identity verification, detects and prevents security incidents, and takes necessary records, audits, analysis and disposal measures according to law. To protect the legitimate rights and interests of you, our other users, us or affiliates, partners and the public.
2.5 Other uses
When we want to use the information for other purposes not covered by this policy, or when we want to use information collected for a specific purpose for other purposes, you will be asked for your consent in advance.
2.6 Please understand that we do not need your consent to collect and use personal information:
(1) related to national security and national defense security;
(2) related to public safety, public health, and major public interests;
(3) related to criminal investigation, prosecution, trial and execution of judgments;
(4) It is difficult to obtain the consent of the person for the protection of the personal rights and interests of the subject of personal information or other individuals, such as life and property;
(5) The personal information collected is disclosed by the subject of personal information to the public;
(6) Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure, etc.;
(7) necessary to maintain the safe and stable operation of the products and/or services provided, such as the detection and disposal of products and/or services;
(8) Required for legitimate news reporting;
(9) When the academic research institution conducts statistical or academic research based on the public interest and provides academic research or description results, the personal information contained in the results is de-identified;
(10) Other circumstances as stipulated by laws and regulations.
If we stop operating the products or services of this community, we will stop the activities of collecting your personal information in a timely manner, and notify you of the notice of stopping the operation, and delete or anonymize the personal information held by us.
3. How do we use cookies and similar technologies?
3.1 Cookies
To keep your site up and running, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, a site name, and some numbers and characters. With cookies, websites can store data such as your preferences or items in your shopping basket. The main function of cookies is to facilitate the use of website products and services, as well as to help the website count the number of independent visitors. Using cookie technology, we are able to provide you with a more thoughtful and personalized service and allow you to set your specific service options.
3.2 Use of cookies
When you use the products and services of this community, you will send a cookie to your device in order to verify your identity, simplify the steps to repeat your login, store your personal preferences, and so on. Cookies help you optimize your choices and interactions with your ads, help determine your sign-in status, and secure your account or data.
3.3 How to manage cookies
We do not use cookies for any purpose other than those stated in this Privacy Policy. You can manage or delete cookies based on your preferences, and most browsers provide users with the ability to manage cookies. For more information, see AboutCookies.org. You can clear all cookies stored on your computer, and most web browsers have the ability to block cookies. But if you do this, you will need to change the user settings yourself each time you visit our website. However, you may not b向e able to log in or use the services or features provided by the community that rely on cookies because of such modifications.
4. How do we share, transfer, and publicly disclose your personal information?
4.1 sharing
We will not share your personal information with any company, organization or individual other than Xiamen Yaji Software Co., Ltd., except in the following cases:
(1) Obtain your explicit consent or authorization in advance;
(2) We may share your personal information in accordance with laws and regulations or in accordance with the mandatory requirements of government authorities;
(3) Handling disputes or disputes between you and others for your needs;
(4) Used in conjunction academic research;
(5) Use based on social public interests in accordance with laws and regulations;
(6) Sharing with related parties: In order to provide you with better services and to facilitate your unified management, we may share your personal information with our affiliates. However, we will only share the necessary personal information. If we share your personal sensitive information or the related party changes the purpose of the use of personal information, you will be asked for your authorization again.
(7) Sharing with third-party partners: For better service, we may share your information with third-party partners, but we will only share you for legitimate, legitimate, necessary, specific, and specific purposes. Personal information and will only share the personal information necessary to provide the service. Our partners include the following types:
● Supplier of goods or technical services
To better implement and enhance our service capabilities, we may share your personal information with third-party partners who support our features. We send information to service providers and other third-party partners who support our business, including providing technical services, analyzing how our services are used, measuring the effectiveness of advertising and services, providing customer service, or conducting academic research and Investigation, etc.
● Partners who entrust us to promote
We may share information with partners who have entrusted us to promote and advertise, but we will only provide these partners with information on the coverage, effectiveness, and statistics of the promotion, and will not provide personal information that identifies you.
For companies, organizations and individuals with whom we share personal information, we will enter into a strict data protection agreement with them to process personal information in accordance with our instructions, this Privacy Policy and any other relevant confidentiality and security measures.
4.2 Transfer
We will not transfer your personal information to any company, organization or individual except in the following cases:
(1) Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties;
(2) In the event of a merger, acquisition or bankruptcy liquidation of the product service provider, or other circumstances involving mergers, acquisitions or bankruptcy liquidation, if a personal information transfer is involved, we will request a new company that holds your personal information, The organization continues to be bound by this policy, otherwise we will require the company, organization and individual to renew your consent for authorization.
4.3 Public disclosure
We may disclose your personal information only in the following circumstances and in accordance with industry-standard security measures:
(1) Disclose the personal information you specify in accordance with your needs and disclosure methods that you expressly agree to;
(2) In the case that your personal information must be provided in accordance with the requirements of laws and regulations, mandatory administrative law enforcement or judicial requirements, we may publicly disclose your personal information according to the type of personal information required and the method of disclosure. Subject to laws and regulations, when we receive the above request for disclosure, we will require that we must issue legal documents corresponding to it, such as a court summons or an investigation letter.
5. How to save and protect your personal information
5.1 Saving of personal information
(1) Shelf life
In general, we retain your personal information for the shortest period of time necessary to achieve its purpose. When you voluntarily cancel your account, we will delete your personal information or anonymize as soon as possible as required by laws and regulations. However, we may change the retention period as required by law when:
● To comply with applicable laws and regulations and other relevant regulations;
● To comply with government agencies, court decisions, rulings or other legal procedures;
● Reasonably necessary for the purpose of implementing this policy, safeguarding the public interest, and safeguarding the personal and property safety or other legitimate rights of us and affiliated companies and other users.
(2) Preservation area
In principle, personal information we collect and generate in the territory of the People's Republic of China will be stored in China, except in the following cases:
● Laws and regulations have clearly defined;
● Obtain your authorization consent separately;
In the above circumstances, we will also require data recipients to process personal information in accordance with this Privacy Policy and other related security measures.
(3) Termination of operations
If we terminate the operation of this community, we will notify you at least 30 days in advance, we will stop the collection of your personal information in a timely manner, and delete or anonymize your personal information after termination of operations.
5.2 Security measures
(1) We have used industry-standard security measures to protect the personal information you provide against unauthorized access, public disclosure, use, modification, damage or loss of data. We will take all reasonable and practicable steps to protect your personal information. For example, we provide https secure browsing for this community website. We will use encryption technology to ensure the confidentiality of data. We use the network security layer technology SSL to encrypt and transmit. We will use trusted protection mechanism to prevent data from being maliciously attacked.
(2) We have established and improved the relevant internal control system and adopted the principle of minimum sufficient authorization for the staff who may be exposed to your information. That is, we only allow employees of this product and its affiliates who need to know this information to access or modify this information after taking reasonable steps to verify their identity. At the same time, we will strictly require them to fulfill their confidentiality and security obligations. If they fail to fulfill these obligations, they will be held liable or terminated with this product. In addition, we regularly organize safety and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
(3) We will take all reasonable and feasible measures to ensure that no irrelevant personal information is collected. You will only retain your personal information for the period of time required to achieve the purposes stated in this policy, unless extended, or extended by law.
(4) Please understand and understand that the information you voluntarily share or even share publicly when using our products and services may involve personal information of you or others or even sensitive personal information, such as when you choose to upload Images with your personal information in the evaluation. Please consider more carefully whether you share or even share information publicly when using our services.
(5) The Internet is not an absolutely secure environment, and email, instant messaging, and communication with other users in this community are not encrypted. We strongly recommend that you do not send personal information in this way. Please use complex passwords to help us keep your account secure.
(6) Please understand and understand that despite the aforementioned security measures, please understand that there are no absolute security measures on the network. We will provide appropriate security measures in accordance with the existing technology to protect your information, provide reasonable security, and we will try our best to keep your information from being leaked, damaged or lost.
(7) Security incidents: After unfortunate personal information security incidents, we will immediately set up a special emergency response team to launch emergency plans to prevent the expansion of security incidents and promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible security incidents The impact, the measures we have taken or will take, the advice you can take to prevent and mitigate risks, the remedies for you, etc. We will promptly inform you of the relevant circumstances of the incident by mail, letter, telephone, push notification, etc. When it is difficult to inform the individual information subject one by one, we will issue a notice in a reasonable and effective manner.
At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities.
In accordance with China's relevant laws, regulations, standards, and other countries and regions, we guarantee that you exercise the following rights to your personal information:
6.1 Access to your personal information
You have the right to access your personal information, except as provided by laws and regulations. If you want to exercise data access, you can access it yourself by:
(1) Account information
If you wish to access or edit personal profile information in your account, you can log in to your account at https://auth.cocos.com to do this.
(2) Clear data
You can clear the video, search and browse records, cookies, account passwords, history and cache files by logging in to the account via Clear Data under Settings.
(3) If you are unable to access these personal information through the above link, you can always contact us through our community customer service or send an email to support@cocos.com.
(4) We will provide you with other personal information that you may have in the process of using our products or services as long as we do not need to invest too much. If you would like to exercise data access, please send an email to support@cocos.com .
6.2 Correcting your personal information
When you find that we have handled an error regarding your personal information, you have the right to ask us to make corrections. You can submit a correction request in the manner listed in “6.1 Accessing Your Personal Information”.
If you are unable to correct this personal information via the above link, you can always contact us using our web form or send an email to support@cocos.com . We will respond to your correction request within 30 days.
6.3 Delete your personal information
In the following situations, you can ask us to delete your personal information:
(1) If we deal with personal information in violation of laws and regulations;
(2) If we collect and use your personal information without your consent;
(3) If we deal with personal information in violation of your agreement;
(4) If you no longer use our products or services, or you cancel your account;
(5) If we no longer provide products or services for you.
If we decide to respond to your removal request, we will also notify the entity from which we obtained your personal information and request that it be removed in a timely manner, unless otherwise required by laws and regulations, or if these entities obtain your independent authorization.
When you delete information from our services, we may not immediately delete the corresponding information in the backup system, but will delete it when the backup is updated.
6.4 Change the scope of your authorization
(1) Each business function requires some basic personal information to be completed. In addition, you can withdraw some authorizations by unbinding, modifying personal settings, deleting related information, etc., or you can cancel some authorizations by turning off the function.
(2) When you withdraw your consent, we will not process the corresponding personal information. However, your decision to withdraw your consent will not affect the personal information processing that was previously performed based on your authorization.
6.5 personal information subject cancellation account
(1) You can submit your account cancellation application on the “Logout Account” page.
(2) After canceling the account, we will stop providing you with products or services, and delete your personal information or anonymize according to your request, except as otherwise provided by laws and regulations.
6.6 Constraint Information System Automatic Decision
In some business functions, we may make decisions based solely on non-manual automatic decision mechanisms such as information systems and algorithms. If these decisions significantly affect your legal rights, you have the right to ask us to explain, we will also provide a method of appeal without infringing the trade secrets of this product or other user rights and social public interests.
6.7 Respond to your request above
(1) For security reasons, you may be required to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
(2) We will respond within 30 days. If you are not satisfied, you can also initiate a complaint through the contact information described in Article 9 of this policy.
(3) We will not charge fees in principle for your reasonable request, but we will charge a certain fee for the repeated requests that exceed the reasonable limit. We may reject requests that are unreasonably repetitive, require excessive technical means (for example, need to develop new systems or fundamentally change existing practices), pose risks to the legal rights of others, or are very unrealistic.
(4) In the following cases, we will not be able to respond to your request in accordance with legal and regulatory requirements:
● related to national security and national defense security;
● related to public safety, public health, and major public interests;
● related to criminal investigation, prosecution, trial and execution of judgments;
● There is sufficient evidence to show that the subject of personal information has subjective malice or abuse of rights;
● Responding to your request will result in serious damage to the legitimate rights of you or other individuals or organizations;
● Involving trade secrets.
7. How do we deal with the personal information of minors?
7.1 Minors may not create their own user accounts without the consent of their parents or guardians. If you are a minor, we encourage you to ask your parent or guardian to read this Privacy Policy carefully and use our services or provide us with the information, with the consent of your parent or guardian.
7.2 In the case of the collection of personal information of a minor through the consent of the parent or guardian to use our products or services, we will only use, share, and if necessary to the extent permitted by laws and regulations, parental or guardian consent, or protection of minors. Transfer or disclose this information.
7.3 If we find that we have collected personal information about a minor without the prior consent of a verifiable parent or legal guardian, we will take steps to remove the data as soon as possible.
8.1 Our privacy policy may change.
8.2 We will not reduce your rights under this Privacy Policy without your explicit consent.
8.3 We will post any changes to this policy on this page. Please check back frequently to read the latest version.
8.4 We will also provide more noticeable notices for major changes (including for certain services, we will send a notification via email stating the specific changes to the Privacy Policy).
Significant changes referred to in this policy include but are not limited to:
(1) Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the way in which personal information is used, etc..;
(2) We have undergone major changes in the ownership structure and organizational structure. Such as changes in the owner caused by business adjustments, bankruptcy mergers, etc.;
(3) The main object of personal information sharing, transfer or public disclosure changes;
(4) Significant changes in your rights to participate in the processing of personal information and how it is exercised;
(5) When we are responsible for handling changes in the personal information security department, contact methods and complaint channels;
(6) The personal information security impact assessment report indicates that there is a high risk.
9.1 If you have any questions, comments or suggestions about the content of this policy, you can contact us by calling our customer service number (+86) 0592-5915931 or by sending an email to support@cocos.com . In general, we will respond to your request and resolve it within 30 days of verifying your identity.
9.2 If you are dissatisfied with our response, especially if you believe that our personal information handling actions have harmed your legal rights, you can also seek a solution by filing a lawsuit in a court of jurisdiction of the defendant's domicile.